Create campaign | Atlas | Documentation

Creates a campaign of one of four types: outbound phone, inbound phone, voice bubble (web), or Messages/SMS. The channel is set via the combination of campaignType, CallType, MessagesCampaign, and Position:

Next step — create an agent. A campaign on its own is just the shell (channel, language, phone numbers, schedule). The voice, scripts, model, and conversational behavior all live on an agent attached to the campaign. After this request returns the campaign ID, call POST /agent/new/{campaignId} (template-driven) or POST /agent/{campaignId} (inline configuration) to attach an agent. Without an agent, the campaign cannot place or receive calls/messages.

Campaign type	`campaignType`	`CallType`	`MessagesCampaign`	`Position`
Outbound phone	`"1"`	`"2"`	omit	omit
Inbound phone	`"1"`	`"1"`	omit	omit
Voice bubble (web)	`"0"`	omit	omit	`"bottom-right"` \| `"bottom-left"` \| `"bottom-center"` \| `"not-positioned"`
Messages / SMS	`"0"`	omit	`true`	omit

Picking a `TemplateId`

TemplateId is required. Pick one from the catalog below — match on the user’s selected language and on the campaign channel (type column maps to the channel: outbound, inbound, web for voice bubble, messages for SMS). Pass the chosen Template ID as TemplateId in the request body.

Supported languages: en-US (English), es-US (Spanish), de (German), ro-RO (Romanian), fr-FR (French), hi-IN (Hindi), he-IL (Hebrew), tr-TR (Turkish), multilanguage (Multilingual).

English (`en-US`)

Type	Title	Template ID
web	Voice Bubble - Create from scratch	`572cea7c-851b-430d-ad34-2df87cf78745`
web	Voice Bubble - Auto Dealership	`860556f3-773a-4b3a-ad6d-9cf644d06490`
web	Voice Bubble – Real Estate	`8c2245d0-db09-4549-94ec-7f3becb8f8ff`
web	Voice Bubble – Renovations	`233a6ba7-564c-428e-9273-2d736f2a1710`
web	Voice Bubble – MedSpa	`8560cf24-eaf5-4de1-ad5f-f5d591bd6573`
outbound	Outbound - Create from scratch	`6be44833-9133-4639-b6c9-425aee057c1c`
outbound	Outbound - Sales Qualifications	`ca2cedc2-c196-40d2-be22-dfd70bb4594c`
outbound	Outbound - Appointment Confirmation	`303ae519-237a-4377-bc4b-c112da869210`
outbound	Outbound - Customer Service	`391d2252-056b-48e6-8147-fb81c11c9a4f`
inbound	Inbound - Create from scratch	`b169095e-4b52-4002-9c0f-6d860d8f69f2`
inbound	Inbound - Receptionist	`ef425178-b820-460f-b4a2-1f8704487343`
inbound	Inbound - Sales	`994c1320-b5c8-4ba6-af47-65f29caefaac`
inbound	Inbound - Customer Service	`28eb844e-5d43-4469-b422-d8cbb08ddba4`
messages	Messages - Create from scratch	`4371c8a9-f3c4-4b11-aa15-871870869fec`
messages	Messages - Sales Qualifications	`5b993906-231b-406b-bfb9-6188449e7a29`
messages	Messages - Appointment Confirmation	`93bd6c73-17f7-4e91-aee3-daaaa1fee598`
messages	Messages - Customer Service	`54f23536-c34c-446e-8bfc-b089e68ec3e1`

Spanish (`es-US`)

Type	Title	Template ID
outbound	Outbound - Multilingual En & Spanish	`3d9f7b06-5ff9-47ad-bc9b-89d0d504fd80`
outbound	Outbound - ESPAÑOL	`bf608583-a352-4cbc-8a4f-24e3b516c95e`
inbound	Inbound - Multilingual En & Spanish	`937764af-80bf-4d3a-ba9d-5d0ffc62b5eb`
inbound	Inbound - ESPAÑOL	`8f77d0cb-a198-4ec1-b202-442f1d7668ec`
messages	Messages - Multilingual En & Spanish	`3d9f7b06-5ff9-47ad-bc9b-89d0d504fd80`
messages	Messages - ESPAÑOL	`bf608583-a352-4cbc-8a4f-24e3b516c95e`

German (`de`)

Type	Title	Template ID
web	Von Grund auf erstellen	`422566c4-7408-4332-ae4c-5cf0c4640220`
outbound	Von Grund auf erstellen	`422566c4-7408-4332-ae4c-5cf0c4640220`
inbound	Von Grund auf erstellen	`422566c4-7408-4332-ae4c-5cf0c4640220`
messages	Von Grund auf erstellen	`422566c4-7408-4332-ae4c-5cf0c4640220`

Romanian (`ro-RO`)

Type	Title	Template ID
inbound	Șablon pentru Inbound	`761a6468-53e1-48ae-b21b-0f1e5c5c4585`
outbound	Șablon pentru Outbound	`23e344d1-39cb-4f64-9c9b-122f0903afbf`
web	Șablon pentru web	`761a6468-53e1-48ae-b21b-0f1e5c5c4585`
messages	Șablon pentru Messages	`23e344d1-39cb-4f64-9c9b-122f0903afbf`

French (`fr-FR`)

Type	Title	Template ID
inbound	Modèle pour Inbound	`fd09500c-b572-41f7-b703-774e718c40fd`
outbound	Modèle pour Outbound	`bf23d52a-c57e-4744-969b-a6c5b5c25b9e`
web	Modèle pour web	`fd09500c-b572-41f7-b703-774e718c40fd`
messages	Modèle pour Messages	`bf23d52a-c57e-4744-969b-a6c5b5c25b9e`

Hindi (`hi-IN`)

Type	Title	Template ID
outbound	Create From Scratch	`f2086e1d-8c61-4dba-9551-602526b4db2b`
inbound	Create From Scratch	`f2086e1d-8c61-4dba-9551-602526b4db2b`
messages	Create From Scratch	`f2086e1d-8c61-4dba-9551-602526b4db2b`

Hebrew (`he-IL`)

Type	Title	Template ID
inbound	להתחיל מאפס	`ca905bb8-35a5-4f47-8511-285d3804df1b`
outbound	להתחיל מאפס	`ca905bb8-35a5-4f47-8511-285d3804df1b`
web	להתחיל מאפס	`ca905bb8-35a5-4f47-8511-285d3804df1b`
messages	להתחיל מאפס	`ca905bb8-35a5-4f47-8511-285d3804df1b`

Turkish (`tr-TR`)

Type	Title	Template ID
outbound	Sıfırdan oluşturmak - Giden	`951c250e-b776-4550-8c87-a6282878a8bc`
inbound	Sıfırdan oluşturmak - Gelen	`951c250e-b776-4550-8c87-a6282878a8bc`
web	Sıfırdan oluşturmak - Web	`951c250e-b776-4550-8c87-a6282878a8bc`
messages	Sıfırdan oluşturmak	`951c250e-b776-4550-8c87-a6282878a8bc`

Multilingual (`multilanguage`)

Type	Title	Template ID
web	Multilingual	`937764af-80bf-4d3a-ba9d-5d0ffc62b5eb`
inbound	Multilingual	`937764af-80bf-4d3a-ba9d-5d0ffc62b5eb`
outbound	Multilingual	`3d9f7b06-5ff9-47ad-bc9b-89d0d504fd80`
messages	Multilingual	`3d9f7b06-5ff9-47ad-bc9b-89d0d504fd80`

Outbound phone

1 {
2   "name": "My Outbound Campaign",
3   "campaignType": "1",
4   "CallType": "2",
5   "CompanyName": "Acme Inc",
6   "BusinessName": "Acme",
7   "TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c",
8   "FirstMessage": "Hi, this is...",
9   "ScriptBase": "...",
10   "ScriptNotes": "...",
11   "Timezone": "America/New_York",
12   "TimezoneFriendlyName": "Eastern Time",
13   "StartDate": "2026-05-14",
14   "TimeWindows": "[{\"startHour\":8,\"startMinute\":0,\"endHour\":20,\"endMinute\":0}]",
15   "FeatureRescheduleCallEnabled": false,
16   "FeatureEnrichmentInfoEnabled": false,
17   "FeatureAppendPreviousSummaryEnabled": false
18 }

Inbound phone

Inbound is always-on — drop StartDate, TimeWindows, and FeatureRescheduleCallEnabled. FeatureAppendPreviousSummaryEnabled is inbound-only.

1 {
2   "name": "My Inbound Campaign",
3   "campaignType": "1",
4   "CallType": "1",
5   "CompanyName": "Acme Inc",
6   "BusinessName": "Acme",
7   "TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c",
8   "FirstMessage": "Thanks for calling Acme...",
9   "ScriptBase": "...",
10   "ScriptNotes": "...",
11   "Timezone": "America/New_York",
12   "TimezoneFriendlyName": "Eastern Time",
13   "FeatureEnrichmentInfoEnabled": false,
14   "FeatureAppendPreviousSummaryEnabled": true
15 }

Voice bubble (web)

campaignType: "0", no CallType, add Position. Drop phone-only schedule fields and summary append.

1 {
2   "name": "My Voice Bubble",
3   "campaignType": "0",
4   "CompanyName": "Acme Inc",
5   "BusinessName": "Acme",
6   "Position": "bottom-right",
7   "TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c",
8   "FirstMessage": "Hi! How can I help?",
9   "ScriptBase": "...",
10   "ScriptNotes": "...",
11   "Timezone": "America/New_York",
12   "TimezoneFriendlyName": "Eastern Time",
13   "FeatureEnrichmentInfoEnabled": false
14 }

Messages / SMS

campaignType: "0" + MessagesCampaign: true. No CallType, no schedule windows (text is async).

1 {
2   "name": "My Messages Campaign",
3   "campaignType": "0",
4   "MessagesCampaign": true,
5   "CompanyName": "Acme Inc",
6   "BusinessName": "Acme",
7   "TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c",
8   "FirstMessage": "Hey, this is Acme...",
9   "ScriptBase": "...",
10   "ScriptNotes": "...",
11   "Timezone": "America/New_York",
12   "TimezoneFriendlyName": "Eastern Time",
13   "FeatureEnrichmentInfoEnabled": false
14 }

Creates a campaign of one of four types: outbound phone, inbound phone, voice bubble (web), or Messages/SMS. The channel is set via the combination of `campaignType`, `CallType`, `MessagesCampaign`, and `Position`: > **Next step — create an agent.** A campaign on its own is just the > shell (channel, language, phone numbers, schedule). The voice, > scripts, model, and conversational behavior all live on an **agent** > attached to the campaign. After this request returns the campaign > ID, call `POST /agent/new/{campaignId}` (template-driven) or > `POST /agent/{campaignId}` (inline configuration) to attach an > agent. Without an agent, the campaign cannot place or receive > calls/messages. | Campaign type | `campaignType` | `CallType` | `MessagesCampaign` | `Position` | | ------------------ | -------------- | ---------- | ------------------ | ---------- | | Outbound phone | `"1"` | `"2"` | omit | omit | | Inbound phone | `"1"` | `"1"` | omit | omit | | Voice bubble (web) | `"0"` | omit | omit | `"bottom-right"` \| `"bottom-left"` \| `"bottom-center"` \| `"not-positioned"` | | Messages / SMS | `"0"` | omit | `true` | omit | ### Picking a `TemplateId` `TemplateId` is **required**. Pick one from the catalog below — match on the user's selected language and on the campaign channel (`type` column maps to the channel: `outbound`, `inbound`, `web` for voice bubble, `messages` for SMS). Pass the chosen `Template ID` as `TemplateId` in the request body. Supported languages: `en-US` (English), `es-US` (Spanish), `de` (German), `ro-RO` (Romanian), `fr-FR` (French), `hi-IN` (Hindi), `he-IL` (Hebrew), `tr-TR` (Turkish), `multilanguage` (Multilingual). #### English (`en-US`) | Type | Title | Template ID | | -------- | ---------------------------------- | -------------------------------------- | | web | Voice Bubble - Create from scratch | `572cea7c-851b-430d-ad34-2df87cf78745` | | web | Voice Bubble - Auto Dealership | `860556f3-773a-4b3a-ad6d-9cf644d06490` | | web | Voice Bubble – Real Estate | `8c2245d0-db09-4549-94ec-7f3becb8f8ff` | | web | Voice Bubble – Renovations | `233a6ba7-564c-428e-9273-2d736f2a1710` | | web | Voice Bubble – MedSpa | `8560cf24-eaf5-4de1-ad5f-f5d591bd6573` | | outbound | Outbound - Create from scratch | `6be44833-9133-4639-b6c9-425aee057c1c` | | outbound | Outbound - Sales Qualifications | `ca2cedc2-c196-40d2-be22-dfd70bb4594c` | | outbound | Outbound - Appointment Confirmation | `303ae519-237a-4377-bc4b-c112da869210` | | outbound | Outbound - Customer Service | `391d2252-056b-48e6-8147-fb81c11c9a4f` | | inbound | Inbound - Create from scratch | `b169095e-4b52-4002-9c0f-6d860d8f69f2` | | inbound | Inbound - Receptionist | `ef425178-b820-460f-b4a2-1f8704487343` | | inbound | Inbound - Sales | `994c1320-b5c8-4ba6-af47-65f29caefaac` | | inbound | Inbound - Customer Service | `28eb844e-5d43-4469-b422-d8cbb08ddba4` | | messages | Messages - Create from scratch | `4371c8a9-f3c4-4b11-aa15-871870869fec` | | messages | Messages - Sales Qualifications | `5b993906-231b-406b-bfb9-6188449e7a29` | | messages | Messages - Appointment Confirmation | `93bd6c73-17f7-4e91-aee3-daaaa1fee598` | | messages | Messages - Customer Service | `54f23536-c34c-446e-8bfc-b089e68ec3e1` | #### Spanish (`es-US`) | Type | Title | Template ID | | -------- | ------------------------------------ | -------------------------------------- | | outbound | Outbound - Multilingual En & Spanish | `3d9f7b06-5ff9-47ad-bc9b-89d0d504fd80` | | outbound | Outbound - ESPAÑOL | `bf608583-a352-4cbc-8a4f-24e3b516c95e` | | inbound | Inbound - Multilingual En & Spanish | `937764af-80bf-4d3a-ba9d-5d0ffc62b5eb` | | inbound | Inbound - ESPAÑOL | `8f77d0cb-a198-4ec1-b202-442f1d7668ec` | | messages | Messages - Multilingual En & Spanish | `3d9f7b06-5ff9-47ad-bc9b-89d0d504fd80` | | messages | Messages - ESPAÑOL | `bf608583-a352-4cbc-8a4f-24e3b516c95e` | #### German (`de`) | Type | Title | Template ID | | -------- | ---------------------- | -------------------------------------- | | web | Von Grund auf erstellen | `422566c4-7408-4332-ae4c-5cf0c4640220` | | outbound | Von Grund auf erstellen | `422566c4-7408-4332-ae4c-5cf0c4640220` | | inbound | Von Grund auf erstellen | `422566c4-7408-4332-ae4c-5cf0c4640220` | | messages | Von Grund auf erstellen | `422566c4-7408-4332-ae4c-5cf0c4640220` | #### Romanian (`ro-RO`) | Type | Title | Template ID | | -------- | ---------------------- | -------------------------------------- | | inbound | Șablon pentru Inbound | `761a6468-53e1-48ae-b21b-0f1e5c5c4585` | | outbound | Șablon pentru Outbound | `23e344d1-39cb-4f64-9c9b-122f0903afbf` | | web | Șablon pentru web | `761a6468-53e1-48ae-b21b-0f1e5c5c4585` | | messages | Șablon pentru Messages | `23e344d1-39cb-4f64-9c9b-122f0903afbf` | #### French (`fr-FR`) | Type | Title | Template ID | | -------- | -------------------- | -------------------------------------- | | inbound | Modèle pour Inbound | `fd09500c-b572-41f7-b703-774e718c40fd` | | outbound | Modèle pour Outbound | `bf23d52a-c57e-4744-969b-a6c5b5c25b9e` | | web | Modèle pour web | `fd09500c-b572-41f7-b703-774e718c40fd` | | messages | Modèle pour Messages | `bf23d52a-c57e-4744-969b-a6c5b5c25b9e` | #### Hindi (`hi-IN`) | Type | Title | Template ID | | -------- | ------------------- | -------------------------------------- | | outbound | Create From Scratch | `f2086e1d-8c61-4dba-9551-602526b4db2b` | | inbound | Create From Scratch | `f2086e1d-8c61-4dba-9551-602526b4db2b` | | messages | Create From Scratch | `f2086e1d-8c61-4dba-9551-602526b4db2b` | #### Hebrew (`he-IL`) | Type | Title | Template ID | | -------- | -------------- | -------------------------------------- | | inbound | להתחיל מאפס | `ca905bb8-35a5-4f47-8511-285d3804df1b` | | outbound | להתחיל מאפס | `ca905bb8-35a5-4f47-8511-285d3804df1b` | | web | להתחיל מאפס | `ca905bb8-35a5-4f47-8511-285d3804df1b` | | messages | להתחיל מאפס | `ca905bb8-35a5-4f47-8511-285d3804df1b` | #### Turkish (`tr-TR`) | Type | Title | Template ID | | -------- | ------------------------------ | -------------------------------------- | | outbound | Sıfırdan oluşturmak - Giden | `951c250e-b776-4550-8c87-a6282878a8bc` | | inbound | Sıfırdan oluşturmak - Gelen | `951c250e-b776-4550-8c87-a6282878a8bc` | | web | Sıfırdan oluşturmak - Web | `951c250e-b776-4550-8c87-a6282878a8bc` | | messages | Sıfırdan oluşturmak | `951c250e-b776-4550-8c87-a6282878a8bc` | #### Multilingual (`multilanguage`) | Type | Title | Template ID | | -------- | ------------ | -------------------------------------- | | web | Multilingual | `937764af-80bf-4d3a-ba9d-5d0ffc62b5eb` | | inbound | Multilingual | `937764af-80bf-4d3a-ba9d-5d0ffc62b5eb` | | outbound | Multilingual | `3d9f7b06-5ff9-47ad-bc9b-89d0d504fd80` | | messages | Multilingual | `3d9f7b06-5ff9-47ad-bc9b-89d0d504fd80` | ### Outbound phone ```json { "name": "My Outbound Campaign", "campaignType": "1", "CallType": "2", "CompanyName": "Acme Inc", "BusinessName": "Acme", "TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c", "FirstMessage": "Hi, this is...", "ScriptBase": "...", "ScriptNotes": "...", "Timezone": "America/New_York", "TimezoneFriendlyName": "Eastern Time", "StartDate": "2026-05-14", "TimeWindows": "[{\"startHour\":8,\"startMinute\":0,\"endHour\":20,\"endMinute\":0}]", "FeatureRescheduleCallEnabled": false, "FeatureEnrichmentInfoEnabled": false, "FeatureAppendPreviousSummaryEnabled": false } ``` ### Inbound phone Inbound is always-on — drop `StartDate`, `TimeWindows`, and `FeatureRescheduleCallEnabled`. `FeatureAppendPreviousSummaryEnabled` is inbound-only. ```json { "name": "My Inbound Campaign", "campaignType": "1", "CallType": "1", "CompanyName": "Acme Inc", "BusinessName": "Acme", "TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c", "FirstMessage": "Thanks for calling Acme...", "ScriptBase": "...", "ScriptNotes": "...", "Timezone": "America/New_York", "TimezoneFriendlyName": "Eastern Time", "FeatureEnrichmentInfoEnabled": false, "FeatureAppendPreviousSummaryEnabled": true } ``` ### Voice bubble (web) `campaignType: "0"`, no `CallType`, add `Position`. Drop phone-only schedule fields and summary append. ```json { "name": "My Voice Bubble", "campaignType": "0", "CompanyName": "Acme Inc", "BusinessName": "Acme", "Position": "bottom-right", "TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c", "FirstMessage": "Hi! How can I help?", "ScriptBase": "...", "ScriptNotes": "...", "Timezone": "America/New_York", "TimezoneFriendlyName": "Eastern Time", "FeatureEnrichmentInfoEnabled": false } ``` ### Messages / SMS `campaignType: "0"` + `MessagesCampaign: true`. No `CallType`, no schedule windows (text is async). ```json { "name": "My Messages Campaign", "campaignType": "0", "MessagesCampaign": true, "CompanyName": "Acme Inc", "BusinessName": "Acme", "TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c", "FirstMessage": "Hey, this is Acme...", "ScriptBase": "...", "ScriptNotes": "...", "Timezone": "America/New_York", "TimezoneFriendlyName": "Eastern Time", "FeatureEnrichmentInfoEnabled": false } ```

Authentication

api-keystring

Your Atlas API key. Get it from the Atlas Portal under Settings > API Keys.

Request

This endpoint expects an object.

namestringRequired

Required. Human-readable campaign name.

campaignTypeenumRequired

Required. Channel family. "1" = phone (inbound or outbound — set direction with CallType). "0" = non-phone (voice bubble or Messages/SMS — distinguished by MessagesCampaign).

TemplateIdstringRequired

Required. ID of a starter template. See the catalog tables in the Create campaign endpoint description — pick the row matching the user’s language and the campaign channel (outbound, inbound, web for voice bubble, messages for SMS) and pass its Template ID here.

CallTypeenumOptional

Required when campaignType is "1", omit otherwise. Phone direction: "1" = inbound, "2" = outbound.

MessagesCampaignbooleanOptional

Optional. Set true (with campaignType: "0") to create a Messages/SMS campaign. Omit for voice bubble.

PositionenumOptional

Required for voice bubble (campaignType: "0" with MessagesCampaign omitted). Voice bubble position on the host page. Omit for phone and Messages campaigns.

CompanyNamestringOptional

Optional. Injected as {{companyName}} in the script.

BusinessNamestringOptional

Optional. Display name shown to callers/visitors.

IsActivebooleanOptional

Optional. Whether the campaign is enabled at creation.

ModebooleanOptional

Optional.

StartDatedatetimeOptional

Optional. Outbound-only — first date the agent may begin dialing. Ignored for inbound, voice bubble, and Messages campaigns.

TimeWindowsstringOptional

Optional. Outbound-only. JSON-encoded array of time-window objects. Each object must contain startHour (0–23), startMinute (0–59), endHour (0–23), and endMinute (0–59). Example: [{“startHour”:9,“startMinute”:0,“endHour”:17,“endMinute”:0}]. Ignored for inbound, voice bubble, and Messages campaigns.

FirstMessagestringOptional

Optional. Greeting the agent speaks at the start of every call.

PreScriptstringOptional

Optional. Prepended to the agent prompt.

PostScriptstringOptional

Optional. Appended to the agent prompt.

ScriptBasestringOptional

Optional. The agent's conversation script.

ScriptNotesstringOptional

Optional. Additional script guidance.

FeatureRescheduleCallEnabledbooleanOptional

Optional. Outbound-only — allow agent to reschedule calls.

FeatureEnrichmentInfoEnabledbooleanOptional

Optional. Toggle caller-info enrichment.

FeatureAppendPreviousSummaryEnabledbooleanOptional

Optional. Inbound-only — append previous call summary to context.

EnrichmentInfoProviderenumOptional

Optional. Provider used for caller enrichment.

EnrichmentInfoSettingsstringOptional

Optional. JSON string of enrichment settings.

TimezonestringOptional

Optional. IANA timezone, e.g. America/New_York.

TimezoneFriendlyNamestringOptional

Optional. Human-readable timezone label.

StatusenumOptional

Optional. Lifecycle state.

CollectionstringOptional

Optional. Collection/group identifier.

ToolIdsstringOptional

Optional. Comma-separated tool IDs.

SMSTriggerstringOptional

Optional. Trigger phrase that fires an SMS during a call.

SMSBodystringOptional

Optional. SMS body associated with the trigger.

FirstMessageModeenumOptional

Optional. Who speaks first at call start.

EndCallMessagestringOptional

Optional. Message the agent says before hanging up.

VoicemailMessagestringOptional

Optional. Message left on voicemail.

AnalysisPlanSummaryPromptstringOptional

Optional. Prompt used to summarize calls for analysis.

FeatureEndCallWhenVoicemailbooleanOptional

Optional. End the call when voicemail is detected.

FeatureRedialOnNoResponsebooleanOptional

Optional. Retry call when there's no answer.

RedialSettingsstringOptional

Optional. JSON string of redial settings.

FeatureDoubleCallbooleanOptional

Optional. Place two concurrent attempts.

DailyCallLimitintegerOptional

Optional. Maximum calls per day.

IdleMessagesstringOptional

Optional. JSON string of idle messages.

IsOutboundChatActivebooleanOptional

Optional. Whether outbound chat is enabled.

Response

Campaign created

PartitionKeystring

RowKeystring

Timestampdatetime

odata.etagstring

namestring

campaignTypestring

Modeboolean

BusinessNamestring

CallTypestring

CompanyNamestring

FirstMessagestring

IsActiveboolean

PhoneNumberIdstring

Positionstring

ScriptBasestring

ScriptNotesstring

StartDatedatetime

TimeWindowsstring

JSON-encoded array of time-window objects. Each object contains startHour (0–23), startMinute (0–59), endHour (0–23), and endMinute (0–59).

SuccessRequestinteger

TemplateIdstring

TotalRequestinteger

TotalTransfersinteger

DailyCallLimitinteger

KnowledgeBaseIdstring

KnowledgeBaseDataSetIdstring

Knowledge base dataset identifier

FeatureAppendPreviousSummaryEnabledboolean

PhoneNumberProviderstring

FeatureRescheduleCallEnabledboolean

EnrichmentInfoSettingsstring

EnrichmentInfoProviderstring

FeatureEnrichmentInfoEnabledboolean

EndCallMessagestring

VoicemailMessagestring

AnalysisPlanSummaryPromptstring

FeatureEndCallWhenVoicemailboolean

FeatureRedialOnNoResponseboolean

RedialSettingsstring

JSON string of redial attempt configuration

FeatureDoubleCallboolean

Timezonestring

TimezoneFriendlyNamestring

Statusenum

Collectionstring

IdleMessagesstring

ToolIdsstring

SMSTriggerstring

SMSBodystring

ForwardingPhoneNumberstring

PreScriptstring

PostScriptstring

FirstMessageModeenum

ChatPhoneNumberIdstring

IsOutboundChatActiveboolean

AIAssistantProviderenum or null

AI assistant runtime powering this campaign. Returns "atlas" when the campaign uses the Atlas runtime, or null otherwise.

Errors

400

Bad Request Error

500

Internal Server Error

Next step — create an agent. A campaign on its own is just the shell (channel, language, phone numbers, schedule). The voice, scripts, model, and conversational behavior all live on an agent attached to the campaign. After this request returns the campaign ID, call POST /agent/new/{campaignId} (template-driven) or POST /agent/{campaignId} (inline configuration) to attach an agent. Without an agent, the campaign cannot place or receive calls/messages.

Campaign type	`campaignType`	`CallType`	`MessagesCampaign`	`Position`
Outbound phone	`"1"`	`"2"`	omit	omit
Inbound phone	`"1"`	`"1"`	omit	omit
Voice bubble (web)	`"0"`	omit	omit	`"bottom-right"` \| `"bottom-left"` \| `"bottom-center"` \| `"not-positioned"`
Messages / SMS	`"0"`	omit	`true`	omit

Picking a `TemplateId`

Supported languages: en-US (English), es-US (Spanish), de (German), ro-RO (Romanian), fr-FR (French), hi-IN (Hindi), he-IL (Hebrew), tr-TR (Turkish), multilanguage (Multilingual).

English (`en-US`)

Type	Title	Template ID
web	Voice Bubble - Create from scratch	`572cea7c-851b-430d-ad34-2df87cf78745`
web	Voice Bubble - Auto Dealership	`860556f3-773a-4b3a-ad6d-9cf644d06490`
web	Voice Bubble – Real Estate	`8c2245d0-db09-4549-94ec-7f3becb8f8ff`
web	Voice Bubble – Renovations	`233a6ba7-564c-428e-9273-2d736f2a1710`
web	Voice Bubble – MedSpa	`8560cf24-eaf5-4de1-ad5f-f5d591bd6573`
outbound	Outbound - Create from scratch	`6be44833-9133-4639-b6c9-425aee057c1c`
outbound	Outbound - Sales Qualifications	`ca2cedc2-c196-40d2-be22-dfd70bb4594c`
outbound	Outbound - Appointment Confirmation	`303ae519-237a-4377-bc4b-c112da869210`
outbound	Outbound - Customer Service	`391d2252-056b-48e6-8147-fb81c11c9a4f`
inbound	Inbound - Create from scratch	`b169095e-4b52-4002-9c0f-6d860d8f69f2`
inbound	Inbound - Receptionist	`ef425178-b820-460f-b4a2-1f8704487343`
inbound	Inbound - Sales	`994c1320-b5c8-4ba6-af47-65f29caefaac`
inbound	Inbound - Customer Service	`28eb844e-5d43-4469-b422-d8cbb08ddba4`
messages	Messages - Create from scratch	`4371c8a9-f3c4-4b11-aa15-871870869fec`
messages	Messages - Sales Qualifications	`5b993906-231b-406b-bfb9-6188449e7a29`
messages	Messages - Appointment Confirmation	`93bd6c73-17f7-4e91-aee3-daaaa1fee598`
messages	Messages - Customer Service	`54f23536-c34c-446e-8bfc-b089e68ec3e1`

Spanish (`es-US`)

Type	Title	Template ID
outbound	Outbound - Multilingual En & Spanish	`3d9f7b06-5ff9-47ad-bc9b-89d0d504fd80`
outbound	Outbound - ESPAÑOL	`bf608583-a352-4cbc-8a4f-24e3b516c95e`
inbound	Inbound - Multilingual En & Spanish	`937764af-80bf-4d3a-ba9d-5d0ffc62b5eb`
inbound	Inbound - ESPAÑOL	`8f77d0cb-a198-4ec1-b202-442f1d7668ec`
messages	Messages - Multilingual En & Spanish	`3d9f7b06-5ff9-47ad-bc9b-89d0d504fd80`
messages	Messages - ESPAÑOL	`bf608583-a352-4cbc-8a4f-24e3b516c95e`

German (`de`)

Type	Title	Template ID
web	Von Grund auf erstellen	`422566c4-7408-4332-ae4c-5cf0c4640220`
outbound	Von Grund auf erstellen	`422566c4-7408-4332-ae4c-5cf0c4640220`
inbound	Von Grund auf erstellen	`422566c4-7408-4332-ae4c-5cf0c4640220`
messages	Von Grund auf erstellen	`422566c4-7408-4332-ae4c-5cf0c4640220`

Romanian (`ro-RO`)

Type	Title	Template ID
inbound	Șablon pentru Inbound	`761a6468-53e1-48ae-b21b-0f1e5c5c4585`
outbound	Șablon pentru Outbound	`23e344d1-39cb-4f64-9c9b-122f0903afbf`
web	Șablon pentru web	`761a6468-53e1-48ae-b21b-0f1e5c5c4585`
messages	Șablon pentru Messages	`23e344d1-39cb-4f64-9c9b-122f0903afbf`

French (`fr-FR`)

Type	Title	Template ID
inbound	Modèle pour Inbound	`fd09500c-b572-41f7-b703-774e718c40fd`
outbound	Modèle pour Outbound	`bf23d52a-c57e-4744-969b-a6c5b5c25b9e`
web	Modèle pour web	`fd09500c-b572-41f7-b703-774e718c40fd`
messages	Modèle pour Messages	`bf23d52a-c57e-4744-969b-a6c5b5c25b9e`

Hindi (`hi-IN`)

Type	Title	Template ID
outbound	Create From Scratch	`f2086e1d-8c61-4dba-9551-602526b4db2b`
inbound	Create From Scratch	`f2086e1d-8c61-4dba-9551-602526b4db2b`
messages	Create From Scratch	`f2086e1d-8c61-4dba-9551-602526b4db2b`

Hebrew (`he-IL`)

Type	Title	Template ID
inbound	להתחיל מאפס	`ca905bb8-35a5-4f47-8511-285d3804df1b`
outbound	להתחיל מאפס	`ca905bb8-35a5-4f47-8511-285d3804df1b`
web	להתחיל מאפס	`ca905bb8-35a5-4f47-8511-285d3804df1b`
messages	להתחיל מאפס	`ca905bb8-35a5-4f47-8511-285d3804df1b`

Turkish (`tr-TR`)

Type	Title	Template ID
outbound	Sıfırdan oluşturmak - Giden	`951c250e-b776-4550-8c87-a6282878a8bc`
inbound	Sıfırdan oluşturmak - Gelen	`951c250e-b776-4550-8c87-a6282878a8bc`
web	Sıfırdan oluşturmak - Web	`951c250e-b776-4550-8c87-a6282878a8bc`
messages	Sıfırdan oluşturmak	`951c250e-b776-4550-8c87-a6282878a8bc`

Multilingual (`multilanguage`)

Type	Title	Template ID
web	Multilingual	`937764af-80bf-4d3a-ba9d-5d0ffc62b5eb`
inbound	Multilingual	`937764af-80bf-4d3a-ba9d-5d0ffc62b5eb`
outbound	Multilingual	`3d9f7b06-5ff9-47ad-bc9b-89d0d504fd80`
messages	Multilingual	`3d9f7b06-5ff9-47ad-bc9b-89d0d504fd80`

Outbound phone

1 {
2   "name": "My Outbound Campaign",
3   "campaignType": "1",
4   "CallType": "2",
5   "CompanyName": "Acme Inc",
6   "BusinessName": "Acme",
7   "TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c",
8   "FirstMessage": "Hi, this is...",
9   "ScriptBase": "...",
10   "ScriptNotes": "...",
11   "Timezone": "America/New_York",
12   "TimezoneFriendlyName": "Eastern Time",
13   "StartDate": "2026-05-14",
14   "TimeWindows": "[{\"startHour\":8,\"startMinute\":0,\"endHour\":20,\"endMinute\":0}]",
15   "FeatureRescheduleCallEnabled": false,
16   "FeatureEnrichmentInfoEnabled": false,
17   "FeatureAppendPreviousSummaryEnabled": false
18 }

Inbound phone

Inbound is always-on — drop StartDate, TimeWindows, and FeatureRescheduleCallEnabled. FeatureAppendPreviousSummaryEnabled is inbound-only.

1 {
2   "name": "My Inbound Campaign",
3   "campaignType": "1",
4   "CallType": "1",
5   "CompanyName": "Acme Inc",
6   "BusinessName": "Acme",
7   "TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c",
8   "FirstMessage": "Thanks for calling Acme...",
9   "ScriptBase": "...",
10   "ScriptNotes": "...",
11   "Timezone": "America/New_York",
12   "TimezoneFriendlyName": "Eastern Time",
13   "FeatureEnrichmentInfoEnabled": false,
14   "FeatureAppendPreviousSummaryEnabled": true
15 }

Voice bubble (web)

campaignType: "0", no CallType, add Position. Drop phone-only schedule fields and summary append.

1 {
2   "name": "My Voice Bubble",
3   "campaignType": "0",
4   "CompanyName": "Acme Inc",
5   "BusinessName": "Acme",
6   "Position": "bottom-right",
7   "TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c",
8   "FirstMessage": "Hi! How can I help?",
9   "ScriptBase": "...",
10   "ScriptNotes": "...",
11   "Timezone": "America/New_York",
12   "TimezoneFriendlyName": "Eastern Time",
13   "FeatureEnrichmentInfoEnabled": false
14 }

Messages / SMS

campaignType: "0" + MessagesCampaign: true. No CallType, no schedule windows (text is async).

1 {
2   "name": "My Messages Campaign",
3   "campaignType": "0",
4   "MessagesCampaign": true,
5   "CompanyName": "Acme Inc",
6   "BusinessName": "Acme",
7   "TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c",
8   "FirstMessage": "Hey, this is Acme...",
9   "ScriptBase": "...",
10   "ScriptNotes": "...",
11   "Timezone": "America/New_York",
12   "TimezoneFriendlyName": "Eastern Time",
13   "FeatureEnrichmentInfoEnabled": false
14 }

$	curl -X POST https://api.youratlas.com/v1/api/campaign \
>	-H "api-key: <apiKey>" \
>	-H "Content-Type: application/json" \
>	-d '{
>	"name": "Customer Support SMS Campaign",
>	"campaignType": "0",
>	"TemplateId": "54f23536-c34c-446e-8bfc-b089e68ec3e1"
>	}'

1	{
2	"name": "My Outbound Campaign",
3	"campaignType": "1",
4	"CallType": "2",
5	"CompanyName": "Acme Inc",
6	"BusinessName": "Acme",
7	"TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c",
8	"FirstMessage": "Hi, this is...",
9	"ScriptBase": "...",
10	"ScriptNotes": "...",
11	"Timezone": "America/New_York",
12	"TimezoneFriendlyName": "Eastern Time",
13	"StartDate": "2026-05-14",
14	"TimeWindows": "[{\"startHour\":8,\"startMinute\":0,\"endHour\":20,\"endMinute\":0}]",
15	"FeatureRescheduleCallEnabled": false,
16	"FeatureEnrichmentInfoEnabled": false,
17	"FeatureAppendPreviousSummaryEnabled": false
18	}

1	{
2	"name": "My Inbound Campaign",
3	"campaignType": "1",
4	"CallType": "1",
5	"CompanyName": "Acme Inc",
6	"BusinessName": "Acme",
7	"TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c",
8	"FirstMessage": "Thanks for calling Acme...",
9	"ScriptBase": "...",
10	"ScriptNotes": "...",
11	"Timezone": "America/New_York",
12	"TimezoneFriendlyName": "Eastern Time",
13	"FeatureEnrichmentInfoEnabled": false,
14	"FeatureAppendPreviousSummaryEnabled": true
15	}

1	{
2	"name": "My Voice Bubble",
3	"campaignType": "0",
4	"CompanyName": "Acme Inc",
5	"BusinessName": "Acme",
6	"Position": "bottom-right",
7	"TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c",
8	"FirstMessage": "Hi! How can I help?",
9	"ScriptBase": "...",
10	"ScriptNotes": "...",
11	"Timezone": "America/New_York",
12	"TimezoneFriendlyName": "Eastern Time",
13	"FeatureEnrichmentInfoEnabled": false
14	}

1	{
2	"name": "My Messages Campaign",
3	"campaignType": "0",
4	"MessagesCampaign": true,
5	"CompanyName": "Acme Inc",
6	"BusinessName": "Acme",
7	"TemplateId": "6be44833-9133-4639-b6c9-425aee057c1c",
8	"FirstMessage": "Hey, this is Acme...",
9	"ScriptBase": "...",
10	"ScriptNotes": "...",
11	"Timezone": "America/New_York",
12	"TimezoneFriendlyName": "Eastern Time",
13	"FeatureEnrichmentInfoEnabled": false
14	}

1	{
2	"PartitionKey": "campaigns",
3	"RowKey": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
4	"Timestamp": "2024-01-15T09:30:00Z",
5	"odata.etag": "W/\"datetime'2024-01-15T09%3A30%3A00.0000000Z'\"",
6	"name": "Customer Support SMS Campaign",
7	"campaignType": "0",
8	"Mode": true,
9	"BusinessName": "Acme Support",
10	"CallType": "",
11	"CompanyName": "Acme Inc",
12	"FirstMessage": "Hello! How can we assist you today?",
13	"IsActive": true,
14	"PhoneNumberId": "phone-12345",
15	"Position": "",
16	"ScriptBase": "Welcome to Acme customer support via SMS.",
17	"ScriptNotes": "Use polite and helpful language.",
18	"StartDate": "",
19	"TimeWindows": "",
20	"SuccessRequest": 0,
21	"TemplateId": "54f23536-c34c-446e-8bfc-b089e68ec3e1",
22	"TotalRequest": 0,
23	"TotalTransfers": 0,
24	"DailyCallLimit": 100,
25	"KnowledgeBaseId": "kb-67890",
26	"KnowledgeBaseDataSetId": "dataset-abc123",
27	"FeatureAppendPreviousSummaryEnabled": false,
28	"PhoneNumberProvider": "Twilio",
29	"FeatureRescheduleCallEnabled": false,
30	"EnrichmentInfoSettings": "{\"enable\":true,\"fields\":[\"location\",\"purchaseHistory\"]}",
31	"EnrichmentInfoProvider": "hubspot",
32	"FeatureEnrichmentInfoEnabled": true,
33	"EndCallMessage": "Thank you for contacting Acme Support. Have a great day!",
34	"VoicemailMessage": "",
35	"AnalysisPlanSummaryPrompt": "Summarize the customer's issue and resolution steps.",
36	"FeatureEndCallWhenVoicemail": false,
37	"FeatureRedialOnNoResponse": false,
38	"RedialSettings": "{\"maxAttempts\":3,\"intervalMinutes\":10}",
39	"FeatureDoubleCall": false,
40	"Timezone": "America/New_York",

Picking a TemplateId

English (en-US)

Spanish (es-US)

German (de)

Romanian (ro-RO)

French (fr-FR)

Hindi (hi-IN)

Hebrew (he-IL)

Turkish (tr-TR)

Multilingual (multilanguage)

Outbound phone

Inbound phone

Voice bubble (web)

Messages / SMS

Authentication

Request

Response

Errors

Picking a TemplateId

English (en-US)

Spanish (es-US)

German (de)

Romanian (ro-RO)

French (fr-FR)

Hindi (hi-IN)

Hebrew (he-IL)

Turkish (tr-TR)

Multilingual (multilanguage)

Outbound phone

Inbound phone

Voice bubble (web)

Messages / SMS

Picking a `TemplateId`

English (`en-US`)

Spanish (`es-US`)

German (`de`)

Romanian (`ro-RO`)

French (`fr-FR`)

Hindi (`hi-IN`)

Hebrew (`he-IL`)

Turkish (`tr-TR`)

Multilingual (`multilanguage`)

Picking a `TemplateId`

English (`en-US`)

Spanish (`es-US`)

German (`de`)

Romanian (`ro-RO`)

French (`fr-FR`)

Hindi (`hi-IN`)

Hebrew (`he-IL`)

Turkish (`tr-TR`)

Multilingual (`multilanguage`)