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  1. Integrations

Go High Level

Overview#

This guide explains how to create automations with Go High Level.

Available Triggers and Actions#

Triggers#

Call Started#

This unified trigger activates when a call starts. When configuring, you must select:
Campaign (choose from available campaigns)
image.png
Output Data:
Campaign Id
Agent Id
Call Id
Customer Number
Customer Name
Campaign Name
Agent Name
Use Cases:
Send notifications based on call states
Store call data in databases

Call Completed#

This unified trigger activates when a call finishes. When configuring, you must select:
Campaign (choose from available campaigns)
image.png
Output Data:
Campaign Id
Agent Id
Call Id
Customer Number
Customer Name
Campaign Name
Agent Name
Campaign Type (outbound | inbound | voice-bubble)
Call Summary
Ended At
Started At
Duration Ms
Duration Seconds
Duration Minutes
Call Transcript
Audio Url
Use Cases:
Record call details to external systems
Send notifications based on call states
Trigger follow-up workflows based on call outcomes

Actions#

Call a number#

Initiates an outbound call from a campaign.
image.png
Start Call action
Parameters:
Campaign (select from available AQX campaigns)
Phone Number (target number to call)
Customer First Name
Customer Last Name
Scheduled Date (optional - if not provided, call starts immediately)
Customer Info (extra parameters)
Use Cases:
Schedule follow-up calls based on form submissions
Initiate calls when specific events occur
Set up automated call sequences
For more advanced workflows, consider combining multiple triggers and actions or incorporating data transformation steps between modules.
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