Atlas
  1. Voice AI
Atlas
  • Voice AI
    • Welcome to Atlas!
    • Account Setup
    • Create your first campaign
    • Knowledge
    • Edit Script
    • Advanced Script Options
    • Phone number integration
    • Twilio Integration
    • Call Forwarding
    • Calendar Integration
    • SMS Integration
    • Campaign Details
    • Add Contacts
    • Call Records
    • Account
    • Call Scheduling
    • Testing your outbound campaign
    • Clone Campaign
    • General Walkthrought
    • Calls Enrichment
      • Enriching Calls with External CRM and Data Sources
      • Go High Level - Call Enrichment
      • Pipedrive - Call Enrichment
      • Shopify - Call Enrichment
      • Monday - Call Enrichment
      • Hubspot - Call Enrichment
    • Campaigns
      • Create Campaign
      • Campaigns
    • Integrations
      • Zapier
      • Make
      • Keragon
      • Go High Level
        • Download Atlas App in GHL App Marketplace
        • Import the Atlas Snapshot
        • Triggers and Actions
        • Workflows
          • Workflow 01 - Lead form Submitted Website
          • Workflow 02 - CALL Lead from Website form
          • Workflow 03 - CALL Lead from Meta
          • Workflow 04 - Summary and Recording to Conversations
    • Phone Systems Integrations
      • Dialpad Integration
  • TV Ads
    • Atlas Pixel Tracker
  • Schemas
    • CampaignRow
    • Voice
    • AgentRow
    • CreateAgentRequest
    • Statistics
    • UpdateAgentRequest
    • TotalStatistics
    • CallStatistics
    • Template
    • SavedAgent
    • CallHistoryResponse
    • Error
    • CallHistoryEntry
  1. Voice AI

Advanced Script Options

Learn how to configure advanced settings for your AI agent. In this video, you'll learn how to:

Custom End Call Message#

Write a personalized message that plays when the call ends
Example: "Thanks for calling Atlas. We hope you have a wonderful day. Goodbye."

Idle Messages#

Add pre-configured messages like "Are you still there?" or "I'm still here if you need anything"
Customize your own idle messages
Messages activate after 7 seconds of caller silence
Call automatically ends after 30 seconds of silence

Prompt for Call Summary#

Leave blank for automatic 3-4 sentence summaries of call transcripts
Create custom prompts for structured outputs (useful for surveys or specific data collection)
Example use case: Format survey responses as question-answer pairs
Tip: Use AI tools like Claude to help craft detailed prompts for better results
May require refinement through testing
For most standard use cases, leaving the call summary prompt blank provides sufficient automatic summaries.
Modified at 2025-11-19 21:25:28
Previous
Edit Script
Next
Phone number integration
Built with