Atlas
  1. Go High Level
Atlas
  • Voice AI
    • Welcome to Atlas!
    • Account Setup
    • Create your first campaign
    • Knowledge
    • Edit Script
    • Advanced Script Options
    • Phone number integration
    • Twilio Integration
    • Call Forwarding
    • Calendar Integration
    • SMS Integration
    • Campaign Details
    • Add Contacts
    • Call Records
    • Account
    • Call Scheduling
    • Testing your outbound campaign
    • Clone Campaign
    • General Walkthrought
    • Calls Enrichment
      • Enriching Calls with External CRM and Data Sources
      • Go High Level - Call Enrichment
      • Pipedrive - Call Enrichment
      • Shopify - Call Enrichment
      • Monday - Call Enrichment
      • Hubspot - Call Enrichment
    • Campaigns
      • Create Campaign
      • Campaigns
    • Integrations
      • Zapier
      • Make
      • Keragon
      • Go High Level
        • Download Atlas App in GHL App Marketplace
        • Import the Atlas Snapshot
        • Triggers and Actions
        • Workflows
          • Workflow 01 - Lead form Submitted Website
          • Workflow 02 - CALL Lead from Website form
          • Workflow 03 - CALL Lead from Meta
          • Workflow 04 - Summary and Recording to Conversations
    • Phone Systems Integrations
      • Dialpad Integration
  • TV Ads
    • Atlas Pixel Tracker
  • Schemas
    • CampaignRow
    • Voice
    • AgentRow
    • CreateAgentRequest
    • Statistics
    • UpdateAgentRequest
    • TotalStatistics
    • CallStatistics
    • Template
    • SavedAgent
    • CallHistoryResponse
    • Error
    • CallHistoryEntry
  1. Go High Level

Triggers and Actions

Overview#

This guide explains how to create automations with Go High Level.

Available Triggers and Actions#

Triggers#

Call Started#

This unified trigger activates when a call starts. When configuring, you must select:
Campaign (choose from available campaigns)
image.png
Output Data:
Campaign Id
Agent Id
Call Id
Customer Number
Customer Name
Campaign Name
Agent Name
Use Cases:
Send notifications based on call states
Store call data in databases

Call Completed#

This unified trigger activates when a call finishes. When configuring, you must select:
Campaign (choose from available campaigns)
image.png
Output Data:
Campaign Id
Agent Id
Call Id
Customer Number
Customer Name
Campaign Name
Agent Name
Campaign Type (outbound | inbound | voice-bubble)
Call Summary
Ended At
Started At
Duration Ms
Duration Seconds
Duration Minutes
Call Transcript
Audio Url
Use Cases:
Record call details to external systems
Send notifications based on call states
Trigger follow-up workflows based on call outcomes

Actions#

Call a number#

Initiates an outbound call from a campaign.
image.png
Start Call action
Parameters:
Campaign (select from available AQX campaigns)
Phone Number (target number to call)
Customer First Name
Customer Last Name
Scheduled Date (optional - if not provided, call starts immediately)
Customer Info (extra parameters)
Use Cases:
Schedule follow-up calls based on form submissions
Initiate calls when specific events occur
Set up automated call sequences
For more advanced workflows, consider combining multiple triggers and actions or incorporating data transformation steps between modules.
Modified at 2025-11-06 00:06:21
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Import the Atlas Snapshot
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Workflow 01 - Lead form Submitted Website
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