Atlas Actions

Atlas Actions allows you to connect external APIs to your AI agent, enabling real-time data fetching during conversations.

Use Cases

• Retrieve customer order status
• Query product inventory
• Access user account details
• Check support ticket status

Configuration

• Name: Unique identifier for the tool
• Description: When and how the agent should use it
• URL: HTTP endpoint for the request
• Timeout: Max wait time (default: 30000ms)
• Synchronous Mode: Agent waits for response before continuing
• Parameters: Input values extracted from conversation (Name, Type, Description, Required)
• Headers: Custom HTTP headers (Content-Type, Authorization, etc.)
• OAuth: Client Credentials authentication support

Webhook Payload

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{
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  "callId": "string",
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  "campaignId": "string",
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  "customerPhoneNumber": "string",
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  "customerName": "string",
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  "parameters": {
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    "yourParam1": "extracted_value"
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  }
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}

Return status 200 with Content-Type: application/json.